We are seeking a dependable, organized, and detail-oriented Shipping & Receiving Clerk to join our commercial printing operation. This is a full-time, hands-on position responsible for ensuring finished customer orders are accurately packed, documented, shipped, and tracked, while also receiving incoming materials and maintaining accurate inventory records.
The ideal candidate is comfortable working with computers and shipping software, understands the importance of accuracy and deadlines, and can work effectively with our production, customer service, and administrative teams.
Key Responsibilities:
Shipping & Order Processing
- Prepare finished print orders for shipment, including verifying quantities, packaging, labeling, and shipment information.
- Process daily shipping lists and prepare shipments using UPS, FedEx, and DHL systems.
- Select appropriate shipping services based on order instructions, delivery requirements, and customer specifications.
- Generate shipping labels and required shipment documentation.
- Verify ship-to addresses, quantities, package counts, and shipping instructions before orders leave the facility.
- Record tracking information and shipment status accurately.
- Coordinate customer pickups, local deliveries, and common-carrier shipments as needed.
- Help identify and resolve shipping discrepancies before products leave the facility.
Receiving & Inventory
- Receive and inspect incoming materials, supplies, paper, substrates, and other production-related goods.
- Compare incoming shipments against purchase orders, packing slips, or internal documentation.
- Report shortages, overages, damaged materials, or receiving discrepancies.
- Accurately enter received products and materials into the company’s inventory management system.
- Assist with maintaining accurate inventory quantities and proper organization of materials.
- Participate in physical inventory counts and inventory reconciliation as required.
Internal Order Management
- Use the company’s internal order entry and production management system to review job information, shipping instructions, quantities, due dates, and order status.
- Complete required shipping and receiving transactions within the system accurately and promptly.
- Update orders as they move through the shipping process so customer service and production personnel have accurate information.
- Communicate with production and customer service when job information, quantities, addresses, or shipping instructions need clarification.
General Warehouse & Production Support
- Perform other shipping, receiving, inventory, and warehouse duties as needed.
- Maintain a clean, organized, and safe shipping and receiving area.
- Properly stage completed jobs awaiting pickup or shipment.
- Organize shipping supplies, cartons, pallets, labels, and packaging materials.
- Assist with loading and unloading deliveries.
- Work closely with production departments to ensure completed jobs meet scheduled ship dates.
- Follow company safety procedures and proper material-handling practices.
Qualifications:
Required
- Strong attention to detail and commitment to accuracy.
- Basic computer skills and the ability to learn the company’s internal order-entry and inventory systems.
- Ability to organize and prioritize multiple shipments and deadlines.
- Good verbal and written communication skills.
- Dependable attendance and punctuality.
- Ability to work independently while also functioning as part of a production team.
- Ability to work in an active manufacturing/warehouse environment.
Preferred
- Previous experience in shipping, receiving, warehouse operations, fulfillment, or manufacturing.
- Experience processing shipments through UPS, FedEx, and/or DHL.
- Experience with inventory management, ERP, MIS, or order-entry software.
- Commercial printing, packaging, mailing, fulfillment, or manufacturing experience is a plus.
- Experience working in a deadline-driven production environment.
Physical Requirements
This is an active, hands-on position. The employee should be able to:
- Stand and walk for extended periods during the workday.
- Regularly bend, reach, and move materials.
- Safely lift and move cartons and production materials consistent with company safety policies.
- Use appropriate material-handling equipment when trained and authorized.
What We’re Looking For
Success in this position comes down to accuracy, organization, urgency, and dependability. Our customers rely on us not only to produce their work correctly, but also to get it to the right place at the right time.
We’re looking for someone who takes ownership of that final step.
The right person will double-check details, communicate when something doesn’t look right, keep the shipping area organized, and understand that a completed print job isn’t truly finished until it reaches the customer successfully.
Employment
Position: Full-Time Shipping & Receiving Clerk
Industry: Commercial Printing / Manufacturing
Schedule: Full-time
Location: Durham, North Carolina
Compensation: Competitive and based on experience
Benefits: Insurance, PTO, 401k
To Apply:
Please submit your resume and a brief description of your shipping, receiving, warehouse, inventory, manufacturing, or related experience.